Privacy Policy

Who we are

Suggested text: Our website address is: http://rideu2me.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

Privacy Policy

Effective Date: August 2, 2026

Privacy Policy for U2ME

U2ME (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the U2ME mobile application, website, and transportation and delivery services.

By using U2ME, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Profile photo (optional)
  • Payment information (processed securely by third-party payment providers)
  • Pickup and drop-off addresses
  • Delivery addresses
  • Emergency contact information (if provided)

Location Information
To provide transportation and delivery services, we collect your device’s location while the app is in use and, if you grant permission, in the background during active trips or deliveries.

Device Information

  • Device type
  • Operating system
  • IP address
  • App version
  • Device identifiers
  • Crash reports and diagnostics

Usage Information
We collect information about how you use the app, including:

  • Ride requests
  • Delivery requests
  • Trip history
  • Messages with drivers (where available)
  • Customer support interactions

How We Use Your Information

We use your information to:

  • Provide rides and delivery services
  • Connect riders with drivers
  • Process payments and refunds
  • Verify user identity
  • Improve app performance
  • Provide customer support
  • Send ride updates and receipts
  • Detect fraud and prevent misuse
  • Comply with legal obligations
  • Improve safety and security

Sharing Your Information

We may share your information with:

  • Drivers and delivery partners as needed to complete requested services
  • Payment processors
  • Mapping and navigation providers
  • Customer support providers
  • Government or law enforcement agencies when required by law
  • Service providers that help operate our platform

We do not sell your personal information.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect your data, no method of electronic storage or transmission is completely secure.

Data Retention

We retain your information only as long as necessary to:

  • Provide our services
  • Maintain required business records
  • Resolve disputes
  • Meet legal and regulatory obligations

Your Rights

Depending on where you live, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Download a copy of your data
  • Withdraw certain permissions, including location access
  • Opt out of marketing communications

Cookies and Analytics

Our website and app may use cookies and similar technologies to improve user experience, analyze traffic, remember preferences, and enhance security.

Children’s Privacy

U2ME is not intended for children under the age required by applicable law to use our services. We do not knowingly collect personal information from children.

Third-Party Services

Our app may integrate with third-party services such as payment processors, mapping providers, analytics providers, and communication platforms. Their privacy practices are governed by their own privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the Effective Date. Continued use of U2ME after changes become effective constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through the contact information provided on the U2ME website or within the app.